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Questions about an order, a prescription or a product? Our support team answers every message — usually the same working day.

Email us support@prescibe.com Replies within one working day Call us 1-808-862-6186 Mon–Fri, 9 AM–6 PM ET

This form is not monitored for emergencies. If you are experiencing a medical emergency, or think you may have taken too much of a medicine, call 911 or Poison Control on 1-800-222-1222 now.

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Support hours

Monday – Friday: 9:00 AM – 6:00 PM ET
Saturday: 10:00 AM – 4:00 PM ET
Sunday: Closed

Messages sent outside these hours are answered on the next working day.

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Our team can explain how an order works, but nothing sent through this form is medical advice. For advice about your treatment, speak to your prescriber or a pharmacist. See our Medical Disclaimer.